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Supply and Pricing policy
All parts are subject to availability.We try to keep stock levels as high as posssible but in the event that we
are out of stock we normally will have new stock within 2-8 weeks depending on when the stock was re-ordered.
We hold the right to give a full refund in the case of a supplier/manufacturer increasing a item's price between
the time the order has been placed by a Carbon4U customer and Carbon4U being able to order the part or
in the case of a typo on the website.The customer will be notified if this unlikely scenario happens.
 
Fitting policy
Parts and tools needed before fitting carbon parts: Rubber washers, rubber grommets and Dremel tool.
Some parts might need slight modification to fit, remember our parts are hand made and the fitting hole might need small tweaking.
Do slow and minimal changes/Dremeling (1mm) at a time and test fit it again before continuing Dremeling.
Please use rubber grommets and/or rubber washers at all fitting points.
Contact us if you are unsure of how to continue.

Shipping
We offer the following shipping options:
Post office 1st class, signed for delivery or courier service are used - Items are shipped within 3-4 working days or will be posted on the homepage.
International shipping is available - Shipping cost selection have been added to all items.

Working out shipping cost in the website shop
To make it cheaper for shipping multiple items we have 2 tiers.
Country - 1st item = Any item to be added to your basket. This only applies to the 1st item selected.
Country - Additional item = Any additional item/s to be added afterwards. Please do not select this for your 1st item.

If incorrect shipping has been selected we will contact the customer for either a refund or for additional funds.

Payment Methods
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. Payments are through Paypal.
You can also contact us directly by phone or email to make payment direct bank transfers or credit/debit card payment.

You can also call the number below to place an order over the phone.
 
Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.  
 
Warranty
All items have a warranty for 7 days after they have been received or just before being fitted. Over tightening bolts and splintering/cracking the resin is not covered under the warranty.
 
Return Policy

Under the distance selling regulations 2000 you have the right to cancel your order within 7 days starting the day after you receive the item .You are entitled to a refund of any monies paid

You must notify us in writing (or email ) within the 7 days of your intent to cancel

Under our returns policy, return carriage is the responsibility of the customer, upon receiving the goods in an unused condition your money will be refunded

International customers MUST notify us before sending the item as it must be marked correctly for return ( see below)


Under our returns policy you MUST notify us in writing (email or letter) of your intent to send back your item .Under our policy you have 14 days from the date you receive the item to return the item

The item must be returned in an unused condition and suitably packed to avoid damage in transit

Return postage is the responsibility of the customer

Refunds will be issued as per method of payment

International customers

Must send the item clearly marked as a UK RETURN ITEM, failure to do this will incur a customs charge, which will be deducted from your due amount. Upon receipt of your item in the UK, we may have to wait upon customs clearance of your item, you will be notified of this. Any monies due will be refunded upon Carnon4u Ltd receiving the item for inspection.

 

Kind Regards

Carbon4u